Shipping
Shipping Terms and Policy
At Oi Soi Oi USA, we are committed to ensuring your orders are processed and shipped as smoothly as possible. Please review our shipping terms and policies below:
Processing and Shipping
We strive to ship all in-stock items via UPS Ground or FedEx within 3 business days (Monday through Friday). Please note, we do not ship on Saturdays, Sundays, or holidays. Once your order has left our warehouse, transit times will vary depending on your location.
Shipping Destinations
We proudly ship across:
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All 50 states in the United States
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The Caribbean Islands
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Puerto Rico
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Mexico
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Canada
If you require international shipping beyond these regions, please contact Oi Soi Oi Copenhagen directly for assistance.
Backordered Items
While we aim to provide accurate inventory updates and lead times on each product page, estimated shipping time frames may occasionally change due to production delays at our facilities in Vietnam or other shipping disruptions. We appreciate your understanding and patience.
Tracking Your Order
Once your order has shipped, you will receive an email notification with tracking details. Please use this tracking information to stay updated on your shipment’s progress. If you do not receive a shipment notification email, kindly check your spam folder.
Rush Deliveries
If you need a rush delivery, please contact our customer service team at info@oisoioiusa.com prior to placing your order to ensure we can accommodate your request.
Thank you for choosing Oi Soi Oi USA! We’re here to assist with any shipping-related questions or concerns. Please don’t hesitate to reach out to our customer service team for further assistance.