Returns & Exchanges

We want you to be thrilled with your purchase!​ Dear Oi Soi Oi USA customer, we accepts returns for decor items within 10 days of receipt. Please email within 10 days of delivery to request a return authorization and pre-paid shipping label.​

Original delivery/shipping charges are non-refundable and return shipping costs will be deducted from your refund amount.​ Please note, returns will NOT be accepted without an RMA number. ​ Lighting, Lacquer, bedding and seasonal items that is still in original packaged condition (including all wrapping, tags ect) can be returned with a 15% restocking fee, less original shipping fees, and return shipping costs.​